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transparent;background:transparent;content:""}.leaflet-tooltip-bottom{margin-top:6px}.leaflet-tooltip-top{margin-top:-6px}.leaflet-tooltip-bottom:before,.leaflet-tooltip-top:before{left:50%;margin-left:-6px}.leaflet-tooltip-top:before{bottom:0;margin-bottom:-12px;border-top-color:#fff}.leaflet-tooltip-bottom:before{top:0;margin-top:-12px;margin-left:-6px;border-bottom-color:#fff}.leaflet-tooltip-left{margin-left:-6px}.leaflet-tooltip-right{margin-left:6px}.leaflet-tooltip-left:before,.leaflet-tooltip-right:before{top:50%;margin-top:-6px}.leaflet-tooltip-left:before{right:0;margin-right:-12px;border-left-color:#fff}.leaflet-tooltip-right:before{left:0;margin-left:-12px;border-right-color:#fff}@media print{.leaflet-control{-webkit-print-color-adjust:exact;print-color-adjust:exact}}.landing{position:relative;background-color:var(--bg-main);color:var(--text-primary);overflow:hidden}.landing:before{content:"";position:absolute;top:-100px;left:-200px;width:500px;height:500px;background:radial-gradient(circle,var(--glow-secondary) 0%,transparent 60%);z-index:0;pointer-events:none;opacity:.6}.landing:after{content:"";position:absolute;top:40%;right:-200px;width:450px;height:450px;background:radial-gradient(circle,var(--glow-primary) 0%,transparent 60%);z-index:0;pointer-events:none;opacity:.6}.navbar{position:fixed;top:0;left:0;width:100%;height:80px;background:var(--glass-bg);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-bottom:1px solid var(--glass-border);display:flex;align-items:center;justify-content:space-between;padding:0 5%;z-index:1000;transition:var(--transition-normal)}.logo{font-size:28px;font-weight:800;letter-spacing:1px;background:linear-gradient(135deg,var(--primary-glow),var(--accent-cyan));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;cursor:pointer}.navLinks{list-style:none;display:flex;gap:40px}.navLinks li{position:relative}.navLinks li a{text-decoration:none;color:var(--text-secondary);font-weight:500;font-size:16px;transition:var(--transition-fast)}.navLinks li a:hover{color:var(--text-primary)}.navLinks li a:after{content:"";position:absolute;bottom:-6px;left:0;width:0%;height:2px;background:var(--primary);transition:var(--transition-fast);border-radius:2px;box-shadow:var(--glow-primary)}.navLinks li a:hover:after{width:100%}.loginBtn{background:linear-gradient(135deg,var(--primary),var(--secondary));border:none;padding:12px 28px;color:#fff;border-radius:30px;font-weight:600;font-size:15px;cursor:pointer;box-shadow:var(--glow-primary);transition:var(--transition-normal);position:relative;overflow:hidden}.loginBtn:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,.2),transparent);transition:.5s}.loginBtn:hover:before{left:100%}.loginBtn:hover{transform:translateY(-2px);box-shadow:0 10px 25px #3b82f699}.hero{position:relative;margin-top:80px;min-height:90vh;display:flex;align-items:center;justify-content:space-between;padding:0 5%;z-index:10}.heroLeft{width:55%;animation:slideUp .8s ease forwards}.heroLeft h1{font-size:64px;font-weight:800;line-height:1.1;color:var(--text-primary)}.heroLeft h1 span{background:linear-gradient(135deg,#2563eb);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;display:block;margin-top:8px}.heroLeft p{margin:30px 0 40px;color:var(--text-primary);font-size:20px;line-height:1.6;max-width:90%}.heroButtons{display:flex;gap:20px}.primaryBtn{background:linear-gradient(135deg,var(--primary),var(--primary-hover));color:#fff;border:none;padding:16px 36px;border-radius:12px;font-weight:600;font-size:16px;cursor:pointer;box-shadow:var(--glow-primary);transition:var(--transition-normal)}.primaryBtn:hover{transform:translateY(-3px);box-shadow:0 12px 30px #3b82f699}.secondaryBtn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.2);color:var(--text-primary);padding:16px 36px;border-radius:12px;font-weight:600;font-size:16px;cursor:pointer;transition:var(--transition-normal)}.secondaryBtn:hover{background:var(--glass-hover);border-color:#fff6;transform:translateY(-3px)}.heroRight{width:40%;display:flex;justify-content:center;animation:fadeIn 1.2s ease forwards}.heroCard{width:100%;border-radius:20px;overflow:hidden;box-shadow:var(--shadow-main),0 0 40px var(--primary-glow);position:relative;background:linear-gradient(to bottom,transparent,var(--bg-main))}.heroImage{width:100%;height:auto;display:block;opacity:.9}.stats{position:relative;z-index:10;width:90%;margin:-60px auto 100px;padding:40px;background:var(--glass-bg);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border:1px solid var(--glass-border);border-radius:24px;display:flex;justify-content:space-around;flex-wrap:wrap;box-shadow:var(--shadow-main),inset 0 1px #ffffff1a}.statBox{text-align:center;padding:10px 20px;transition:var(--transition-normal)}.statBox:hover{transform:translateY(-5px)}.statBox h2{font-size:42px;font-weight:800;background:linear-gradient(135deg,var(--text-primary),var(--text-muted));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;margin-bottom:8px}.statBox p{color:var(--text-secondary);font-size:16px;font-weight:500;letter-spacing:.5px}.about{padding:100px 5%;display:flex;justify-content:space-between;align-items:center;gap:60px;position:relative;z-index:5}.aboutLeft{width:50%}.aboutLeft h2{font-size:44px;margin-bottom:24px;color:var(--text-primary)}.aboutLeft p{font-size:18px;margin-bottom:20px;color:var(--text-secondary);line-height:1.8}.aboutRight{width:45%;display:flex;flex-direction:column;gap:24px}.aboutCard{background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);padding:30px;border-radius:16px;border:1px solid var(--glass-border);transition:var(--transition-normal);box-shadow:var(--shadow-main);position:relative;overflow:hidden}.aboutCard:before{content:"";position:absolute;top:0;left:0;width:4px;height:100%;background:linear-gradient(to bottom,var(--primary),var(--accent-cyan))}.aboutCard:hover{transform:translate(10px);background:var(--glass-hover);border-color:var(--glass-border)}.aboutCard h3{font-size:22px;margin-bottom:12px;color:var(--text-primary)}.aboutCard p{color:var(--text-muted);line-height:1.6}.howWorks{padding:120px 5%;text-align:center;position:relative;z-index:5}.howWorks h2{font-size:44px;margin-bottom:16px}.howSubtitle{color:var(--text-secondary);font-size:18px;max-width:600px;margin:0 auto 60px}.howContainer{display:flex;flex-wrap:wrap;gap:30px;justify-content:center}.howStep{width:280px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);padding:40px 30px;border-radius:20px;border:1px solid var(--glass-border);transition:var(--transition-normal);box-shadow:var(--shadow-main);position:relative}.howStep:hover{transform:translateY(-10px);border-color:#3b82f666;background:var(--glass-hover)}.stepNumber{width:50px;height:50px;background:linear-gradient(135deg,var(--primary),var(--accent-cyan));color:#fff;font-size:22px;font-weight:800;border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 20px;box-shadow:var(--glow-primary)}.howStep h3{font-size:20px;margin-bottom:12px;color:var(--text-primary)}.howStep p{color:var(--text-muted);font-size:15px;line-height:1.6}.featuresSection{padding:120px 5%;text-align:center}.featuresSection h2{font-size:44px;margin-bottom:16px}.featureSubtitle{color:var(--text-secondary);font-size:18px;margin-bottom:60px}.featuresGrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:30px}.featureCard{background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);padding:40px 30px;border-radius:20px;border:1px solid var(--glass-border);transition:var(--transition-normal);text-align:left}.featureCard:hover{transform:translateY(-8px);background:var(--glass-hover);border-color:#a78bfa66;box-shadow:0 15px 35px #8b5cf626}.featureCard h3{font-size:22px;margin-bottom:16px;color:var(--text-primary)}.featureCard p{color:var(--text-muted);font-size:16px;line-height:1.7}.contactSection{padding:120px 5%;position:relative}.contactSection h2{font-size:44px;text-align:center;margin-bottom:16px}.contactSubtitle{color:var(--text-secondary);font-size:18px;text-align:center;margin-bottom:60px}.contactContainer{display:flex;justify-content:space-between;gap:60px;align-items:stretch}.contactInfo{width:45%}.contactInfo h3{font-size:28px;margin-bottom:20px;color:#2563eb}.contactInfo p{color:var(--text-secondary);line-height:1.7;font-size:18px;margin-bottom:30px}.contactItem{margin-bottom:20px;background:var(--glass-bg);padding:16px 20px;border-radius:12px;border:1px solid var(--glass-border);display:flex;align-items:center}.contactItem strong{color:var(--text-primary);width:80px}.contactItem span{color:var(--text-secondary)}.contactForm{width:50%;background:var(--glass-bg);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);padding:40px;border-radius:20px;border:1px solid var(--glass-border);display:flex;flex-direction:column;gap:20px;box-shadow:var(--shadow-main)}.contactForm h3{font-size:26px;margin-bottom:10px}.contactForm input,.contactForm textarea{width:100%;padding:16px;background:var(--bg-main);border:1px solid var(--glass-border);border-radius:12px;color:var(--text-primary);font-size:16px;transition:var(--transition-fast);font-family:Outfit,sans-serif}.contactForm input:focus,.contactForm textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2563eb33}.sendBtn{background:linear-gradient(135deg,var(--primary),var(--secondary));color:#fff;border:none;padding:16px;border-radius:12px;font-weight:600;font-size:18px;cursor:pointer;box-shadow:var(--glow-primary);transition:var(--transition-normal);margin-top:10px}.sendBtn:hover{transform:translateY(-2px);box-shadow:0 10px 25px #8b5cf680}.footer{background:var(--bg-secondary);border-top:1px solid var(--glass-border);padding-top:80px}.footerContainer{display:flex;justify-content:space-between;padding:0 5% 60px;flex-wrap:wrap;gap:40px}.footerBrand{width:35%}.footerBrand h2{font-size:32px;color:#2563eb;margin-bottom:20px}.footerBrand p{color:var(--text-secondary);line-height:1.7;font-size:16px}.footerLinks{width:20%}.footerLinks h3{font-size:20px;margin-bottom:24px;color:var(--text-primary)}.footerLinks ul{list-style:none}.footerLinks li{margin-bottom:12px}.footerLinks li a{color:var(--text-secondary);text-decoration:none;transition:var(--transition-fast)}.footerLinks li a:hover{color:var(--primary-glow);padding-left:5px}.footerContact{width:30%}.footerContact h3{font-size:20px;margin-bottom:24px}.footerContact p{color:var(--text-secondary);margin-bottom:12px}.footerBottom{text-align:center;padding:24px;border-top:1px solid var(--glass-border);color:var(--text-muted);font-size:14px}@keyframes slideUp{0%{opacity:0;transform:translateY(40px)}to{opacity:1;transform:translateY(0)}}@keyframes fadeIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}@media(max-width:1024px){.hero{flex-direction:column;text-align:center;margin-top:120px}.heroLeft,.heroRight{width:100%}.heroLeft p{margin:24px auto}.heroButtons{justify-content:center}.heroRight{margin-top:60px}.about{flex-direction:column}.aboutLeft,.aboutRight{width:100%;text-align:center}.contactContainer{flex-direction:column}.contactInfo,.contactForm{width:100%}}@media(max-width:768px){.navLinks{display:none}.heroLeft h1{font-size:42px}.statBox h2{font-size:32px}.stats{padding:20px;flex-direction:column;gap:20px}}.loginPage{min-height:100vh;display:flex;justify-content:center;align-items:center;background:var(--bg-main);position:relative;overflow:hidden}.loginPage:before{content:"";position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:600px;height:600px;background:radial-gradient(circle,rgba(59,130,246,.15),transparent 60%);z-index:0}.cl-card{border-radius:20px!important;background:#0f172ab3!important;backdrop-filter:blur(20px)!important;-webkit-backdrop-filter:blur(20px)!important;border:1px solid var(--glass-border)!important;box-shadow:0 20px 50px #00000080,0 0 30px #3b82f633!important}.cl-formButtonPrimary{background:linear-gradient(135deg,var(--primary),var(--secondary))!important;border-radius:12px!important;font-weight:600!important;padding:12px!important;box-shadow:var(--glow-primary)!important}.cl-formButtonPrimary:hover{background:linear-gradient(135deg,var(--primary-hover),var(--secondary))!important}.cl-formFieldInput:focus{border-color:var(--primary)!important;box-shadow:0 0 0 3px #3b82f633!important}.cl-socialButtonsBlockButton{border-radius:12px!important;background:#ffffff0d!important;border:1px solid rgba(255,255,255,.1)!important;transition:var(--transition-fast)!important}.cl-footerActionLink{color:var(--primary-glow)!important}.signupPage{min-height:100vh;display:flex;justify-content:center;align-items:center;background:var(--bg-main);position:relative;overflow:hidden}.signupPage:before{content:"";position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:600px;height:600px;background:radial-gradient(circle,rgba(139,92,246,.15),transparent 60%);z-index:0}.cl-card{border-radius:20px!important;background:#0f172ab3!important;backdrop-filter:blur(20px)!important;-webkit-backdrop-filter:blur(20px)!important;border:1px solid var(--glass-border)!important;box-shadow:0 20px 50px #00000080,0 0 30px #8b5cf633!important}.cl-headerTitle,.cl-headerSubtitle,.cl-socialButtonsBlockButtonText,.cl-dividerText,.cl-formFieldLabel{color:#fff!important}.cl-formButtonPrimary{background:linear-gradient(135deg,var(--secondary),var(--primary))!important;border-radius:12px!important;font-weight:600!important;padding:12px!important;box-shadow:var(--glow-secondary)!important}.cl-formButtonPrimary:hover{background:linear-gradient(135deg,#7c3aed,var(--primary))!important}.cl-formFieldInput{border-radius:12px!important;background:#0000004d!important;border:1px solid rgba(255,255,255,.1)!important;color:#fff!important;padding:12px!important}.cl-formFieldInput:focus{border-color:var(--secondary)!important;box-shadow:0 0 0 3px #8b5cf633!important}.cl-socialButtonsBlockButton{border-radius:12px!important;background:#ffffff0d!important;border:1px solid rgba(255,255,255,.1)!important}.cl-socialButtonsBlockButton:hover{background:#ffffff1a!important}.cl-footerActionLink{color:var(--secondary-glow)!important}.admin-login-page{display:flex;justify-content:center;align-items:center;min-height:100vh;background-color:var(--bg-main, #0f172a);color:var(--text-primary, #fff)}.admin-login-card{background:var(--bg-secondary, #1e293b);padding:2.5rem;border-radius:12px;box-shadow:0 10px 25px #00000080;width:100%;max-width:400px;border:1px solid var(--border-color, #334155)}.admin-login-card h2{margin-top:0;margin-bottom:.5rem;text-align:center;font-size:1.5rem;font-weight:700}.admin-login-card p{text-align:center;color:#94a3b8;font-size:.9rem;margin-bottom:2rem}.admin-login-error{background:#dc262633;color:#ef4444;padding:.75rem;border-radius:6px;margin-bottom:1.5rem;font-size:.9rem;text-align:center;border:1px solid #dc2626}.form-group{margin-bottom:1.5rem}.form-group label{display:block;margin-bottom:.5rem;font-weight:500;font-size:.95rem;color:#cbd5e1}.form-group input{width:100%;padding:.75rem 1rem;background-color:#0f172a;border:1px solid #334155;border-radius:6px;color:#fff;box-sizing:border-box;font-size:1rem}.form-group input:focus{outline:none;border-color:#3b82f6}.admin-login-btn{width:100%;padding:.85rem;background-color:#3b82f6;color:#fff;border:none;border-radius:6px;font-size:1rem;font-weight:600;cursor:pointer;transition:background-color .2s;margin-top:.5rem}.admin-login-btn:hover{background-color:#2563eb}.dashboard-container{padding:30px 40px;max-width:1400px;margin:0 auto;animation:fadeIn .5s ease-out}.dashboard-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:40px}.header-left h1{font-size:32px;font-weight:800;margin-bottom:4px;background:linear-gradient(135deg,var(--text-primary),var(--text-muted));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}.header-left p{font-size:18px;font-weight:600;color:var(--text-primary);margin-bottom:2px}.header-left .subtitle{font-size:14px;color:var(--text-muted)}.header-right{display:flex;align-items:center;gap:20px}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:24px;margin-bottom:40px}.stat-card-modern{background:var(--bg-secondary);border:1px solid var(--glass-border);border-radius:20px;padding:24px;display:flex;align-items:center;gap:20px;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:0 4px 6px -1px #0000000d,0 2px 4px -1px #00000008;position:relative;overflow:hidden}.stat-card-modern:hover{transform:translateY(-5px);box-shadow:0 20px 25px -5px #0000001a,0 10px 10px -5px #0000000a;border-color:var(--primary)}.card-icon{width:56px;height:56px;border-radius:14px;display:flex;align-items:center;justify-content:center;font-size:24px;background:var(--bg-main);box-shadow:inset 0 2px 4px #0000000d}.card-info{display:flex;flex-direction:column}.card-value{font-size:28px;font-weight:800;color:var(--text-primary);line-height:1;margin-bottom:4px}.card-title{font-size:14px;font-weight:600;color:var(--text-secondary)}.card-label-small{font-size:11px;color:var(--text-muted);margin-top:2px}.stat-card-modern.blue .card-icon{background:#3b82f61a;color:#3b82f6}.stat-card-modern.amber .card-icon{background:#f59e0b1a;color:#f59e0b}.stat-card-modern.blue-intense .card-icon{background:#2563eb1a;color:#2563eb}.stat-card-modern.green .card-icon{background:#10b9811a;color:#10b981}.dashboard-mid-grid{display:grid;grid-template-columns:1fr 1.5fr;gap:30px;margin-bottom:40px}.quick-actions-card{background:var(--bg-secondary);border-radius:24px;padding:30px;border:1px solid var(--glass-border);box-shadow:var(--shadow-main)}.quick-actions-card h3{font-size:18px;font-weight:700;margin-bottom:24px;color:var(--text-primary)}.actions-stack{display:flex;flex-direction:column;gap:16px}.action-btn{display:flex;align-items:center;gap:16px;padding:16px;border-radius:16px;border:1px solid var(--glass-border);background:var(--bg-main);cursor:pointer;transition:all .3s ease;text-align:left}.action-btn:hover{transform:translate(5px);border-color:var(--primary);background:var(--bg-secondary);box-shadow:0 4px 12px #0000000d}.action-btn .btn-icon{font-size:22px;width:48px;height:48px;background:var(--bg-secondary);border-radius:12px;display:flex;align-items:center;justify-content:center;box-shadow:0 2px 4px #0000000d}.btn-text b{display:block;font-size:16px;color:var(--text-primary);margin-bottom:1px}.btn-text span{font-size:13px;color:var(--text-muted)}.action-btn.primary{border-left:4px solid var(--primary)}.action-btn.secondary{border-left:4px solid var(--secondary)}.dashboard-lower-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:30px}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.section-header h3{font-size:18px;font-weight:700;color:var(--text-primary)}.analytics-card-modern,.recent-complaints-card{background:var(--bg-secondary);border-radius:24px;padding:30px;border:1px solid var(--glass-border);box-shadow:var(--shadow-main)}.tag{font-size:11px;font-weight:800;padding:4px 10px;border-radius:20px;background:#10b9811a;color:#10b981;text-transform:uppercase}.view-all-link{background:none;border:none;color:var(--primary);font-weight:600;font-size:14px;cursor:pointer}.view-all-link:hover{text-decoration:underline}.recent-list{display:flex;flex-direction:column;gap:16px}.recent-complaint-item{display:flex;align-items:center;gap:16px;padding:16px;border-radius:16px;background:var(--bg-main);border:1px solid transparent;transition:all .2s ease}.recent-complaint-item:hover{background:var(--bg-secondary);border-color:var(--glass-border);box-shadow:0 4px 12px #0000000d}.item-icon-box{width:44px;height:44px;background:var(--bg-secondary);border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;box-shadow:0 2px 4px #0000000d}.item-content{flex:1}.item-title-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}.item-title-row b{font-size:15px;color:var(--text-primary)}.status-pill{font-size:10px;font-weight:800;padding:2px 8px;border-radius:6px;text-transform:uppercase}.item-meta{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-muted)}.item-meta .dot{font-size:18px;line-height:0}.support-count{font-weight:700;color:#ff6b00;font-size:13px;background:#ff6b001a;padding:4px 8px;border-radius:8px}.dashboardLoading{display:flex;flex-direction:column;justify-content:center;align-items:center;height:80vh;gap:20px}.spinner{width:40px;height:40px;border:4px solid var(--glass-border);border-top-color:var(--primary);border-radius:50%;animation:rotate 1s linear infinite}@keyframes rotate{to{transform:rotate(360deg)}}@media(max-width:1200px){.stats-grid{grid-template-columns:repeat(2,1fr)}.dashboard-mid-grid{grid-template-columns:1fr}}@media(max-width:900px){.dashboard-container{padding:25px 30px}.header-left h1{font-size:28px}.header-left p{font-size:16px}}@media(max-width:768px){.dashboard-container{padding:20px}.dashboard-header{flex-direction:column;gap:15px;align-items:flex-start;margin-bottom:25px}.stats-grid{grid-template-columns:1fr;gap:15px}.quick-actions-card,.analytics-card-modern{padding:20px}.header-left .subtitle{display:none}}@media(max-width:480px){.header-left 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li{padding:14px 20px;border-radius:12px;cursor:pointer;transition:var(--transition-normal);font-size:16px;font-weight:500;color:var(--text-secondary);display:flex;align-items:center;gap:12px}.menu li span{font-size:18px}.menu li:hover{background:var(--glass-hover);color:var(--text-primary);transform:translate(5px)}.menu li.active{background:var(--primary);color:#fff;box-shadow:0 4px 12px #2563eb4d}.logoutBtn{padding:14px;border:1px solid rgba(239,68,68,.2);border-radius:12px;background:#dc26261a;color:#ef4444;font-weight:600;transition:var(--transition-normal);cursor:pointer}.logoutBtn:hover{background:#ef4444;color:#fff;box-shadow:0 0 15px #ef444466}.overlay{position:fixed;inset:0;background:#00000080;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:9997!important}@media(max-width:1024px){.sidebar{width:240px}.dashboardContent{margin-left:240px;width:calc(100% - 240px)}}@media(max-width:900px){.sidebar{width:220px;padding:25px 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60%);pointer-events:none}.complaintCard{width:100%;max-width:800px;background:var(--glass-bg);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:1px solid var(--glass-border);border-radius:20px;padding:40px;box-shadow:var(--shadow-main),0 0 20px #3b82f60d;position:relative;z-index:10}.complaintCard h2{font-size:32px;font-weight:800;color:var(--text-primary);margin-bottom:10px;background:linear-gradient(135deg,var(--text-primary),var(--accent-cyan));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}.sub{color:var(--text-muted);font-size:16px;margin-bottom:40px}.section{margin-bottom:30px}.complaintCard h3{font-size:18px;color:var(--text-secondary);margin:20px 0 10px;font-weight:500}input,textarea,select{width:100%;padding:16px;background:var(--bg-main);border:1px solid var(--glass-border);border-radius:12px;font-size:15px;color:var(--text-primary);margin-bottom:16px;transition:var(--transition-fast)}input::placeholder,textarea::placeholder{color:var(--text-muted)}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--primary);background:var(--glass-hover);box-shadow:0 0 0 4px #3b82f626}select option{background:var(--bg-main);color:var(--text-primary)}.custom-select{position:relative;width:100%;margin-bottom:20px}.select-selected{width:100%;padding:16px;background:var(--bg-main);border:1px solid var(--glass-border);border-radius:12px;font-size:15px;color:var(--text-primary);cursor:pointer;display:flex;justify-content:space-between;align-items:center;transition:var(--transition-fast);text-align:left}.select-selected:hover{background:var(--glass-hover);border-color:var(--primary)}.select-selected.active{border-color:var(--primary);box-shadow:0 0 0 4px 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#8b5cf666}@media(max-width:900px){.complaintCard{padding:30px}}@media(max-width:768px){.addComplaintPage{padding:40px 15px}.complaintCard{padding:25px;border-radius:15px}.complaintCard h2{font-size:26px}.complaintMap{height:240px}.uploadBox{height:160px}.submitBtn{padding:14px;font-size:16px}.sub{font-size:14px;margin-bottom:25px}}@media(max-width:480px){.complaintCard{padding:20px}.complaintCard h2{font-size:22px}.section{margin-bottom:20px}.complaintMap{height:200px}}.myComplaintsPage{padding:40px 5%;background:var(--bg-main);min-height:100vh;color:var(--text-primary)}.pageHeader{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px}.pageSubtitle{color:var(--text-secondary);font-size:16px;margin-top:-10px;margin-bottom:20px}.addBtn{background:var(--primary);color:#fff;padding:12px 24px;border-radius:12px;font-weight:600;border:none;cursor:pointer;transition:var(--transition-fast);box-shadow:0 4px 12px #2563eb33}.addBtn:hover{background:var(--primary-hover);transform:translateY(-2px);box-shadow:0 6px 15px #2563eb4d}.statsGridMini{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin-bottom:40px}.statCardMini{background:var(--bg-secondary);padding:20px;border-radius:16px;border:1px solid var(--glass-border);display:flex;flex-direction:column;gap:8px;box-shadow:var(--shadow-main);transition:transform .3s ease}.statCardMini:hover{transform:translateY(-5px)}.statLabel{font-size:14px;color:var(--text-secondary);font-weight:500}.statValue{font-size:28px;font-weight:800}.total .statValue{color:var(--text-primary)}.pending .statValue{color:#f59e0b}.progress .statValue{color:#3b82f6}.resolved .statValue{color:#10b981}.controlsRow{display:flex;justify-content:space-between;gap:20px;margin-bottom:30px;flex-wrap:wrap;align-items:center}.searchWrapper{flex:1;min-width:300px;position:relative}.searchInput{width:100%;padding:14px 20px;border-radius:12px;background:var(--bg-secondary);border:1px solid var(--glass-border);color:var(--text-primary);font-size:15px;outline:none;transition:all .3s ease}.searchInput:focus{border-color:var(--primary);box-shadow:0 0 0 3px #2563eb1a}.filtersWrapper{display:flex;gap:12px;flex-wrap:wrap;justify-content:flex-start}.filterSelect{padding:0 16px;height:50px;border-radius:12px;background:var(--bg-secondary);border:1px solid var(--glass-border);color:var(--text-primary);outline:none;cursor:pointer;font-weight:500;width:auto;min-width:140px;max-width:180px;margin-right:5px}.complaintsList{display:flex;flex-direction:column;gap:20px}.complaintCardHorizontal{background:var(--bg-secondary);border-radius:20px;border:1px solid var(--glass-border);display:flex;justify-content:space-between;padding:24px;transition:all .3s ease;box-shadow:var(--shadow-main)}.complaintCardHorizontal:hover{transform:translate(8px);border-color:var(--primary);box-shadow:0 10px 30px #0000001a}.cardMain{flex:1;display:flex;flex-direction:column;gap:16px}.cardTop{display:flex;gap:16px;align-items:center}.categoryIcon{width:50px;height:50px;background:var(--glass-bg);border-radius:14px;display:flex;align-items:center;justify-content:center;font-size:24px;border:1px solid var(--glass-border)}.cardTitle{font-size:20px;font-weight:700;color:var(--text-primary);margin-top:0;margin-bottom:2px}.cardCategory{font-size:13px;color:var(--primary);font-weight:600;text-transform:uppercase;letter-spacing:.5px}.cardDesc{color:var(--text-secondary);line-height:1.6;font-size:15px;max-width:800px}.cardBottom{display:flex;flex-wrap:wrap;gap:16px;align-items:center}.statusBadge,.priorityBadge{padding:6px 14px;border-radius:100px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.5px}.statusBadge.Submitted,.statusBadge.Pending{background:#fef3c7;color:#92400e}.statusBadge.InProgress{background:#dbeafe;color:#1e40af}.statusBadge.Resolved{background:#d1fae5;color:#065f46}.priorityBadge.HIGH{background:#fee2e2;color:#991b1b}.priorityBadge.MEDIUM{background:#ffedd5;color:#9a3412}.priorityBadge.LOW{background:#f0fdf4;color:#166534}.upvoteInfo,.cardDate{font-size:14px;color:var(--text-muted);font-weight:500}.cardActions{display:flex;flex-direction:column;gap:12px;justify-content:center;padding-left:24px;border-left:1px solid var(--glass-border);min-width:180px}.cardActions button{padding:12px;border-radius:12px;border:1px solid var(--glass-border);font-weight:600;cursor:pointer;transition:all .2s ease}.cardActions button:first-child{background:var(--primary);color:#fff;border:none}.cardActions button:first-child:hover{background:var(--primary-hover);transform:translateY(-2px)}.cardActions button:last-child{background:transparent;color:var(--text-primary)}.cardActions button:last-child:hover{background:var(--glass-hover);border-color:var(--text-secondary)}.emptyState{text-align:center;padding:80px 40px;background:var(--bg-secondary);border-radius:24px;border:2px dashed var(--glass-border);display:flex;flex-direction:column;align-items:center;gap:10px}.loadingText{text-align:center;color:var(--text-muted);padding:100px}@media(max-width:1024px){.myComplaintsPage{padding:30px 4%}.statsGridMini{grid-template-columns:repeat(2,1fr)}}@media(max-width:768px){.pageHeader{flex-direction:column;align-items:flex-start;gap:15px;margin-bottom:20px}.pageHeader .addBtn{width:100%;text-align:center}.controlsRow{flex-direction:column;gap:12px}.searchWrapper{min-width:100%}.filtersWrapper{width:100%;display:grid;grid-template-columns:1fr 1fr;gap:10px}.filterSelect{height:46px;font-size:14px}.complaintCardHorizontal{flex-direction:column;padding:20px}.cardActions{padding-left:0;padding-top:20px;border-left:none;border-top:1px solid var(--glass-border);flex-direction:row;width:100%;min-width:unset;gap:10px}.cardActions button{flex:1;padding:14px}.cardTop{gap:12px}.categoryIcon{width:44px;height:44px;font-size:20px}}@media(max-width:480px){.statsGridMini,.filtersWrapper{grid-template-columns:1fr}.cardBottom{gap:10px}.statusBadge,.priorityBadge{padding:4px 10px;font-size:10px}.cardTitle{font-size:18px}}.detailsPage{padding:60px 4%;background:var(--bg-main);min-height:100vh;display:flex;justify-content:center;position:relative;overflow-x:hidden;color:var(--text-primary)}.detailsPage:before{content:"";position:absolute;top:10%;right:20%;width:500px;height:500px;background:radial-gradient(circle,rgba(59,130,246,.1),transparent 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